jameschang.co [experience] [/now] résumé.pdf ↓

// README.md ● available · Los Angeles, CA

A career of
product instinct.
Shipping now
at AI speed.

Senior Product Manager and AI-assisted builder. Founder of Aleph Co. Shipping 0→1 products end-to-end, with a sourcing background that informs the right ones.

$ whoami james chang — senior pm · founder, aleph co. $ pwd los angeles, ca · open to remote $ cat contact jimmychang316@gmail.com $ ls links/ linkedin · github · résumé.pdf $ ls --status projects/ aleph · fantastic-leagues · judge-tool · tastemakers · thirsty-pig
/01

about

James Chang

Senior PM and founder. Ship full-stack products end-to-end using Claude Code for leverage. Own product strategy, architecture, specs, and outcomes—detailed about documentation, taste, and data-driven decisions. Founded Aleph Co., a compliance SaaS for importers.

Direct experience with healthcare operations and clinical workflow design. Provided technical support and troubleshooting for clinical staff using Amazing Charts (EHR) and OfficeAlly (practice management). Gained hands-on understanding of HIPAA compliance, scheduling workflows, billing complexity, and where practitioners experience friction.

/02

experience

Sep 2025 — Present
Founder & Operator · Los Angeles, CA
  • Founded and operate Aleph, a B2B SaaS compliance platform for US importers covering FDA FSVP, CPSIA/CPC, California Prop 65, and multi-state PFAS regulations.
  • Ship seven additional products in parallel under Aleph Co. — see Projects.
Mar 2022 — Oct 2024
Senior Product Manager · Woodland Hills, CA
  • Owned Scheduling SaaS product from 0→1, defining vision and roadmap for a cross-functional pod of engineering, design, QA, and Customer Success.
  • 4,900 free + 400 paid accounts in year one; 8,000+ booked appointments in six months via Google Calendar, Outlook, and SMS integrations.
  • Shipped core integrations and drove adoption alignment—partnered with Sales and Customer Success to ensure customer success and minimize churn.
  • Co-led rollout of Jasper.AI for SEO/marketing automation; contributed to internal GenAI enablement initiatives.
Dec 2019 — Jun 2020
Product / Project Manager · Los Angeles, CA
  • Owned WarehouseConnector.com product and integration delivery for OMS/ERP/CRM/WMS workflows used by logistics operators.
  • Led Magento → Shopify platform migrations and NetSuite ERP modernization initiatives.
Jun 2019 — Nov 2019
Product / Operations Manager · Remote
  • Delivered operational dashboards for manufacturing inspections and overseas fulfillment workflows.
  • Built and managed distributed operations teams (China, Philippines) supporting U.S. manufacturing customers.
Apr 2018 — Dec 2018
Product / Project Manager · Irvine, CA
  • Led requirements, QA, and App Store submissions for mobile apps across consumer and emerging-tech engagements.
  • Coordinated cross-functional delivery for multiple shipped applications under tight timelines with external stakeholders.
2024 — Present
Father's Clinic
Clinical Workflow Support & Technical Operations
  • Provided technical support and troubleshooting for clinical staff using Amazing Charts (EHR) and OfficeAlly (practice management).
  • Gained direct understanding of HIPAA compliance, scheduling workflows, billing complexity, and where practitioners experience friction.
2000 — 2017
Earlier · supply chain
YETI · AT&T · Cheng Loong (Shanghai) · Cobalt Skys · Spray Tech · Breeze (Taipei)
  • Sourcing products across Asia and the US — global packaging, telecom, paper, and consumer goods.
  • Operator domain knowledge that made Aleph Co. a domain-expert play. In 2026, this is the why-not-someone-else moat — not the headline.
/03

projects

5 products live · all AI-assisted · all shipped by one operator

Tastemakers

back-burner tastemakersapp.com ↗

iOS restaurant-review app with 1,000+ organic downloads in 3 months, Laravel + PostgreSQL + Redis backend.

The Thirsty Pig

long-running thirstypig.com ↗

Long-running food and travel blog; 2026 rebuild recovered 923 posts, 1,649 Instagram archives, 2,900+ pages.

/04

selected case studies

PM craft, not feature lists. Each one includes the judgment call I made and what I'd do differently — the most useful part of the work, in my opinion.

Aleph · 2025–present · founder

Founding a SaaS for the sourcer I used to be.

alephco.io homepage — Product Compliance, Handled. CPC certificates, Prop 65 labels, FSVP audits, and PFAS disclosures in one platform
alephco.io after the spring 2026 redesign — the public face of the platform that handles FDA FSVP, CPSIA/CPC, Prop 65, and PFAS in one workflow. Deep dive →

I founded Aleph Co. to ship the compliance platform US importers should have had in 2024 — FDA FSVP, CPSIA/CPC, California Prop 65, and multi-state PFAS in one workflow. The reason I knew the gap was real: fifteen years sourcing products at YETI, Cheng Loong (Shanghai), and AT&T Wireless. Across every one of those roles, the through-line was the same — regulatory compliance was a disaster and everyone pretended it wasn't.

In the last three years, FDA FSVP enforcement got real. CPSIA penalties for children's products stopped being theoretical. California Prop 65 letters became a cottage industry. Multi-state PFAS laws arrived with different deadlines in each jurisdiction. Importers were hit with $100K+ penalties for documentation failures that were genuinely invisible under the workflows most companies had.

The software landscape had two bad options: legal-services firms selling hour-based consulting (slow, not scalable), or generic compliance SaaS built for public companies (overkill, expensive, nothing to do with how an importer actually operates). There was a gap for product-shaped software built from the importer's real workflow.

I started Aleph Co. and we shipped Aleph into that gap. The judgment was sequencing: build FSVP first because it's the most technical and has the sharpest enforcement gradient; add CPSIA/CPC next because children's-product importers are the most pain-aware buyers; Prop 65 and PFAS on top, because once the audit framework exists, each new regulation is an incremental module rather than a rebuild.

What we'd do differently. We originally shipped under the name "FSVP Pro" — accurate for v1, but too narrow. Rebranding to Aleph Co. mid-build cost weeks we didn't need to spend. We should have named it for the shape of the platform, not the shape of the first module.

Gannett / USA Today Network (LocaliQ) · 2022–2024 · Senior PM

Taking a scheduling product from concept to shipped inside a media company.

LocaliQ Scheduling — appointment detail view with customer info, rescheduling, and notes
The scheduling dashboard we shipped at LocaliQ — appointment detail with customer context, rescheduling history, and notes. Blog post →

LocaliQ (Gannett's SMB marketing arm inside the USA Today Network) had a portfolio of point solutions for small businesses — websites, SEO, ads, social — but no scheduling. Our customers were losing appointments to competitors who had a booking tool.

As Senior PM, I led Scheduling from conception to deployment — but the work was a pod effort. We owned product strategy, roadmap, and discovery together, with engineering, design, QA, and Customer Success in lockstep.

The biggest judgment call was what to build first. Engineering wanted AI-driven scheduling rules and advanced routing; internal stakeholders wanted feature parity with Calendly. We pushed back on both: SMB customers had an integration problem, not a sophistication problem. Calendar sync (Google + Outlook) and SMS notifications were the two things they couldn't live without — and the two things most competitors' free tiers hid behind a paywall. We shipped those first and held everything else.

LocaliQ Scheduling — customer-facing booking widget on a Beacon Electric microsite, with a calendar and time-slot picker for a 60-minute appointment
The customer-facing booking widget — the surface that mattered most for SMBs trying to capture appointments instead of losing them to competitors with a working scheduling tool.

4,900 free accounts and 400+ paid in year one — against an internal plan that projected meaningfully smaller numbers. In the same window, I picked up product ownership of LocaliQ's SEO offerings and its GenAI tooling.

What we'd do differently. We held AI features too long. By Q4 of year one, prospects evaluating competing tools were asking about GenAI scheduling rules and assistant handoff — we'd deprioritized it correctly for v1 but kept deprioritizing it after we shouldn't have. We'd start that track sooner in v2.

The Thirsty Pig · 2026 rebuild · solo

Rebuilding 17 years of blog from the Wayback Machine.

thirstypig.com home page — “Eat everything. Twice.” tagline alongside an illustrated pig, with featured posts below the fold
thirstypig.com after the 2026 rebuild: 1,602 posts live, 2,900+ pages, search + map + archive, all served statically from Astro. Visit →

The Thirsty Pig is my food and travel blog. I launched it in 2007 on Blogger, moved to WordPress twice, and ran it across three domains (thirstypig.com, thethirstypig.com, blog.thethirstypig.com) for fifteen years before all three went dark when a hosting migration went sideways. Seventeen years of writing, thousands of posts, mostly offline. 1,649 Instagram posts sat in a data export nobody could search.

I rebuilt the whole thing in early 2026 as a Python + Astro project. The scraper side pulled 923 unique blog posts from the Wayback Machine across three domains — deduplicating 228 exact + 10 fuzzy matches — and recovered images at wildly different rates per platform (Blogspot: ~98% thanks to Google's CDN; legacy WordPress uploads: ~45%; recent wp.com-hosted images: ~1%, because Photon wasn't archived). The Instagram side imported the full JSON export, recovered posts with epoch-0 timestamps via media-level metadata, and preserved captions, hashtags, and GPS. I geocoded 1,000+ addresses via the Foursquare Places API.

The output is 2,900+ pages — posts, categories, search, maps, and best-of — rendered through Astro with Tina CMS for Git-backed editing. 7,500+ images and 213 videos, all self-hosted.

What I'd do differently. I started with the Wayback scrape. The Instagram import would have delivered 60% of the user-facing value in 30% of the total work. I'd flip the order.

/05

what people say

Jimmy has the valuable skill of understanding what's needed to progress a project, especially in the early stages. He understands the project holistically and is proactive in gathering competitor insights and industry data.
Jaime · Design Director, LocaliQ / Gannett
Jimmy understood all the aspects of logic and suggested better design solutions. Always happy to meet with him — we shared knowledge during every call.
Chirag Lukhi · IT Consultant
/06

education

USC Marshall School of Business

Master of Business Administration (MBA), . Class President.

Certifications

  • Certified Scrum Product Owner (CSPO), Scrum Alliance · 2019
  • Product Management Certificate, Product School · 2018
  • Jasper.AI Certified · 2023
/07

skills

Product
0→1 development, roadmapping, discovery & user research, A/B testing, GenAI integration, native-mobile PM
Tools
Jira, Linear, Productboard, Figma, Confluence, Slack, Mixpanel, Google Analytics 4, Looker Studio, GitHub, Claude Code, Render, Railway
AI-Assisted Engineering
Claude Code, Cursor, Gemini, ChatGPT Codex, VS Code, Xcode, Replit, MCP · TypeScript, Python, Next.js, React Native/Expo, Astro, Tailwind, FastAPI, Express, Prisma, Drizzle, Socket.IO
Infrastructure
Vercel, Railway, Render, Supabase, Neon, TinaCMS, BullMQ/Redis, Playwright, Tesseract.js OCR
Domains
B2B SaaS, regulatory compliance, healthcare operations, fantasy sports, food & dining, global supply chain & sourcing
Healthcare & Operations
Clinical workflow design · Healthcare operations & compliance · EHR/practice management systems · HIPAA compliance · Care coordination workflows
Languages
English (native), Mandarin (verbal fluency), Taiwanese (verbal fluency)
/08

leadership & memberships

USC Alumni Club of Shanghai Member

Shanghai, China