- Founded Pasadena Works, a practice-operations firm helping independent medical, dental, and eye care practices digitize patient intake, appointment scheduling, and records, and attract new patients. Vendor-neutral; the site serves patients in English, Spanish, and Simplified and Traditional Chinese.
- Built and own an operations platform on Twenty CRM integrated with Cal.com scheduling: bookings automatically create lead records in the CRM, availability syncs from Google Calendar, and each booking triggers a confirmation email.
- Ran on-site discovery at independent practices, mapping patient intake, scheduling, and records workflows in Office Ally and Crystal PM.
- Operate as sole product owner, writing requirements, user stories, and acceptance criteria and shipping them through AI-assisted development.
A career of
product instinct.
Shipping now
at AI speed.
Senior Product Manager and AI-assisted builder. Founder of Aleph Co. and Pasadena Works. Shipping 0→1 products end-to-end, with a sourcing background that informs the right ones.
about
Senior PM and founder. Ship full-stack products end-to-end using Claude Code for leverage. Own product strategy, architecture, specs, and outcomes—detailed about documentation, taste, and data-driven decisions. Founded Aleph Co., a compliance SaaS for importers, and Pasadena Works, helping independent healthcare practices digitize patient intake and appointment scheduling.
Direct experience with healthcare operations and clinical workflow design. Provided technical support and troubleshooting for clinical staff using Amazing Charts (EHR) and OfficeAlly (practice management). Gained hands-on understanding of HIPAA compliance, scheduling workflows, billing complexity, and where practitioners experience friction.
experience
- Founded and operate Aleph, a B2B SaaS compliance platform for US importers covering FDA FSVP, CPSIA/CPC, California Prop 65, and multi-state PFAS regulations.
- Own discovery, workflow design, specs, and full-stack delivery as a solo IC, building multiple AI-assisted product prototypes to validate regulated workflows before investing in scale.
- Ship seven additional products in parallel under Aleph Co. — see Projects.
- Owned Scheduling SaaS product from 0→1, defining vision and roadmap for a cross-functional pod of engineering, design, QA, and Customer Success.
- 4,900 free + 400 paid accounts in year one; 8,000+ booked appointments in six months via Google Calendar, Outlook, and SMS integrations.
- Reprioritized the roadmap to ship Outlook calendar sync ahead of other planned features after account data showed a large share of users on Microsoft email (Outlook.com, Hotmail) and Microsoft 365, so that segment could book against the calendars they already used.
- Wrote requirements, user stories, and acceptance criteria for core calendar and SMS integrations, making scope and sequencing trade-offs with engineering to accelerate delivery while optimizing for mobile web.
- Shipped core integrations and drove adoption alignment—partnered with Sales and Customer Success to ensure customer success and minimize churn.
- Co-led rollout of Jasper.AI for SEO/marketing automation; contributed to internal GenAI enablement initiatives.
- Owned WarehouseConnector.com product and integration delivery for OMS/ERP/CRM/WMS workflows used by logistics operators.
- Led Magento → Shopify platform migrations and NetSuite ERP modernization initiatives.
- Delivered operational dashboards for manufacturing inspections and overseas fulfillment workflows.
- Built and managed distributed operations teams (China, Philippines) supporting U.S. manufacturing customers.
- Led requirements, QA, and App Store submissions for native iOS and Android mobile apps across consumer and emerging-tech engagements.
- Coordinated cross-functional delivery for multiple shipped applications under tight timelines with external stakeholders.
- Defined mobile user flows and acceptance criteria and ran QA cycles to ship multiple apps on tight timelines.
- Provided technical support and troubleshooting for clinical staff using Amazing Charts (EHR) and OfficeAlly (practice management).
- Gained direct understanding of HIPAA compliance, scheduling workflows, billing complexity, and where practitioners experience friction.
- Managed the packaging and print supply chain across all product lines (hard coolers, soft coolers, apparel, drinkware) with multiple print and packaging vendors.
- Led labeling for the powder-coated drinkware launch, with simultaneous production in China, Mexico, Texas, and Ohio.
- Sourcing products across Asia and the US — global packaging, telecom, paper, and consumer goods.
- Operator domain knowledge that made Aleph Co. a domain-expert play. In 2026, this is the why-not-someone-else moat — not the headline.
projects
9 products · all AI-assisted · built by one operator
Practice-operations firm helping independent medical, dental, and eye care practices digitize patient intake and scheduling; ops platform on Twenty CRM + Cal.com.
Compliance SaaS for US importers covering FDA, CPSIA, Prop 65, PFAS.
Vouch
buildingTrust-first platform where mentors vouch for students and supporters back their dreams — moderated, safety-first for minors.
AI fantasy baseball with live auctions, 26 modules, 730+ tests, hybrid scoring.
Real-time scoring with audit trails, 16K LOC, 113 tests shipped in 20 days.
Restaurant-review app, 1,000+ organic downloads in 3 months, Laravel backend.
Food and travel blog; 2026 rebuild recovered 923 posts, 1,649 Instagram archives.
AI-powered trading bot using Claude to analyze markets and execute paper trades on Alpaca.
Karaoke discovery and social app for finding nearby KTV venues and connecting singers.
selected case studies
PM craft, not feature lists. Each one includes the judgment call I made and what I'd do differently — the most useful part of the work, in my opinion.
Founding a SaaS for the sourcer I used to be.
I founded Aleph Co. to ship the compliance platform US importers should have had in 2024 — FDA FSVP, CPSIA/CPC, California Prop 65, and multi-state PFAS in one workflow. The reason I knew the gap was real: fifteen years sourcing products at YETI, Cheng Loong (Shanghai), and AT&T Wireless. Across every one of those roles, the through-line was the same — regulatory compliance was a disaster and everyone pretended it wasn't.
In the last three years, FDA FSVP enforcement got real. CPSIA penalties for children's products stopped being theoretical. California Prop 65 letters became a cottage industry. Multi-state PFAS laws arrived with different deadlines in each jurisdiction. Importers were hit with $100K+ penalties for documentation failures that were genuinely invisible under the workflows most companies had.
The software landscape had two bad options: legal-services firms selling hour-based consulting (slow, not scalable), or generic compliance SaaS built for public companies (overkill, expensive, nothing to do with how an importer actually operates). There was a gap for product-shaped software built from the importer's real workflow.
I started Aleph Co. and we shipped Aleph into that gap. The judgment was sequencing: build FSVP first because it's the most technical and has the sharpest enforcement gradient; add CPSIA/CPC next because children's-product importers are the most pain-aware buyers; Prop 65 and PFAS on top, because once the audit framework exists, each new regulation is an incremental module rather than a rebuild.
What we'd do differently. We originally shipped under the name "FSVP Pro" — accurate for v1, but too narrow. Rebranding to Aleph Co. mid-build cost weeks we didn't need to spend. We should have named it for the shape of the platform, not the shape of the first module.
Taking a scheduling product from concept to shipped inside a media company.
LocaliQ (Gannett's SMB marketing arm inside the USA Today Network) had a portfolio of point solutions for small businesses — websites, SEO, ads, social — but no scheduling. Our customers were losing appointments to competitors who had a booking tool.
As Senior PM, I led Scheduling from conception to deployment — but the work was a pod effort. We owned product strategy, roadmap, and discovery together, with engineering, design, QA, and Customer Success in lockstep.
The biggest judgment call was what to build first. Engineering wanted AI-driven scheduling rules and advanced routing; internal stakeholders wanted feature parity with Calendly. We pushed back on both: SMB customers had an integration problem, not a sophistication problem. Calendar sync (Google + Outlook) and SMS notifications were the two things they couldn't live without — and the two things most competitors' free tiers hid behind a paywall. We shipped those first and held everything else.
4,900 free accounts and 400+ paid in year one — against an internal plan that projected meaningfully smaller numbers. In the same window, I picked up product ownership of LocaliQ's SEO offerings and its GenAI tooling.
What we'd do differently. We held AI features too long. By Q4 of year one, prospects evaluating competing tools were asking about GenAI scheduling rules and assistant handoff — we'd deprioritized it correctly for v1 but kept deprioritizing it after we shouldn't have. We'd start that track sooner in v2.
Reviving 17 years of food and travel writing.
The Thirsty Pig is my food and travel blog. I launched it in 2007 on Blogger, moved to WordPress twice, and ran it across three domains (thirstypig.com, thethirstypig.com, blog.thethirstypig.com) for fifteen years before all three went dark when a hosting migration went sideways. Seventeen years of writing, thousands of posts, mostly offline. 1,649 Instagram posts sat in a data export nobody could search.
I rebuilt the whole thing in early 2026 as a Python + Astro project. The scraper side pulled 923 unique blog posts from the Wayback Machine across three domains — deduplicating 228 exact + 10 fuzzy matches — and recovered images at wildly different rates per platform (Blogspot: ~98% thanks to Google's CDN; legacy WordPress uploads: ~45%; recent wp.com-hosted images: ~1%, because Photon wasn't archived). The Instagram side imported the full JSON export, recovered posts with epoch-0 timestamps via media-level metadata, and preserved captions, hashtags, and GPS. I geocoded 1,000+ addresses via the Foursquare Places API.
The output is 2,900+ pages — posts, categories, search, maps, and best-of — rendered through Astro with Tina CMS for Git-backed editing. 7,500+ images and 213 videos, all self-hosted.
What I'd do differently. I started with the Wayback scrape. The Instagram import would have delivered 60% of the user-facing value in 30% of the total work. I'd flip the order.
what people say
Jimmy has the valuable skill of understanding what's needed to progress a project, especially in the early stages. He understands the project holistically and is proactive in gathering competitor insights and industry data.
Jimmy understood all the aspects of logic and suggested better design solutions. Always happy to meet with him — we shared knowledge during every call.
education
USC Marshall School of Business
Master of Business Administration (MBA), . Class President.
Certifications
- Certified Scrum Product Owner (CSPO), Scrum Alliance · 2019
- Product Management Certificate, Product School · 2018
- Jasper.AI Certified · 2023
skills
- Product
- 0→1 development and end-to-end ownership, requirements, user stories & acceptance criteria, roadmapping & prioritization, discovery & user research, A/B testing, GenAI integration, native-mobile PM
- Mobile & Scheduling
- Native iOS app product management · App Store release management · Scheduling & calendar integrations (Google, Outlook, Cal.com API, Twenty CRM) · SMS engagement & reminders
- Tools
- Jira, Linear, Productboard, Figma, Confluence, Slack, Mixpanel, Google Analytics 4, Looker Studio, GitHub, Claude Code, Render, Railway
- AI-Assisted Engineering
- Claude Code, Cursor, Gemini, ChatGPT Codex, VS Code, Xcode, Replit, MCP · TypeScript, Python, Next.js, React Native/Expo, Astro, Tailwind, FastAPI, Express, Prisma, Drizzle, Socket.IO
- Infrastructure
- Vercel, Railway, Render, Supabase, Neon, TinaCMS, BullMQ/Redis, Playwright, Tesseract.js OCR
- Domains
- B2B SaaS, regulatory compliance, scheduling & operations software, healthcare operations, fantasy sports, food & dining, global supply chain & sourcing
- Healthcare & Operations
- Clinical workflow design · Healthcare operations & compliance · EHR/practice management systems (Office Ally, Crystal PM) · Patient intake & scheduling workflows · HIPAA compliance · Care coordination workflows · Logistics operations workflows
- Languages
- English (native), Mandarin (verbal fluency), Taiwanese (verbal fluency)